Returns & Exchanges
At KESTIN, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return window for all full-priced items. Please ensure products are returned in their original, unworn condition with all tags intact to qualify for a refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and labels remain attached to the garments.
Label and Ship
Generate and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at your nearest authorized collection point.
Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing